Blog Archives

Secure your Android phone or tablet

http://www.techrepublic.com/blog/10-things/10-things-you-can-do-to-make-android-more-secure/

Interested in Skype ?

Skype logois a FREE* internet phone service which allows you to chat with (and even see!) family or friends wherever they are in the UK … or the worl

Many of your family or friends probably already have a Skype account, and would love to “connect” with you

All you need is a computer with sound capability, a home broadband and a webcam.

A webcam is built into most laptops, netbooks and tablets. For a desktop PC you can simply add a small webcam to your existing monitor (most of them come with a microphone built-in)

webcam on monitor

If you need assistance with geting everything supplied and setup in your home, Julia the PC GP can help you – contact me by filling in this simple form (indicating which area of London you live in).

 

* Only some services, such as 3 way video calls, require the use of Skype credit.

If you need to buy a webcam for your desktop PC, you can click here Logitech C270 HD Webcam – Black to see one which is currently available

Your mobile phone – is it backed up ?

phone backup

A recent backup will ensure you won’t lose your valuable address book and photos, etc.

Many phones, like the iPhone shown above, can backup to a PC using iTunes and a USB cable …. others require their own software (often downloadable from their website)

Many Android devices (and my own Blackberry) can backup to “the cloud” so you don’t even need to be near a computer (great if you’re travelling!)

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Reading memory cards

Most laptops and all netbooks have a built in card reader, allowing you to read SD cards, used in most digital cameras.

The slot may be hard to spot, as it’s a small (usually on the left hand side or front).  If never used before, it may have a “placeholder” card inside, push gently to release.

sd-card-reader

You push your memory card in gently (copper side down, generally) ….. and to remove it you simply push it in gently and it ejects a little for you to remove.

Need to read a smaller MICRO SD CARD (used in most phones) ? All you need is an adapter – available from many retailers including Maplins very cheaply.

My favourite one is shown below because it’s tiny and can be put on a key ring (I bought my last one on www.amazon.co.uk)

Micro SD card reader

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Broadband not working ? – What you can check before calling your supplier ….

If you have any other devices in the home which can connect to the internet – such as a tablet or smartphone, can they connect to your router via cable or wirelessly?

1. Is phone cable from your modem connected into the socket securely ?
2. Is the “ADSL” light on your modem visible ?
3. Is your phone line working okay ? If not check the cable is firmly connected between your phone and the socket ?

If using a cable connection
1. Is cable firmly connected to the back of the computer – and the modem/router ?
2. Can you see the network connection symbol in your “notification tray” (near the time). If not, check it’s connected using the Control Panel. I will publish an article showing how to check this shortly – in the meantime, please feel free to email enquiries@pcgp.biz for advice, stating if you’re using Windows  XP, Vista, 7 or 8 ?
3. Does the problem remain after restarting your computer (using the Shut Down command) ?

If using a wireless connection
1. Is the wireless on your laptop turned on – often there is a switch and a corresponding light ?
2. If using an adapter, is it fully plugged in ?
3. Is the “Wireless” light on your modem lit ?
4. Does the problem remain after restarting your computer (using the Shut Down command) ?

If none of the above resolve your problem, and especially if your phone isn’t working either and it’s not a cable problem, you may now need to call your Internet Service Provider for help.

IMPORTANT NOTES:

1. If possible, it’s best to call them from your home phone number as the call will usually be free.

2. Even if calling them from a mobile, it’s best to call whilst at home and near your computer, modem and connections so they can troubleshoot your problem and hopefully resolve it before sending an engineer (which they will often charge for if the problem is found to be with your computer or cabling).

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If you enjoy this article, please click on “Like” to let me know – and/or write a comment below 🙂