Blog Archives

Drivers – How to safely pay London’s Congestion Charge

Need to pay the London Congestion Charge online ?

congestion charge logo

Be sure to use the OFFICIAL Transport for London website at

If you do a Google search instead, you may find other websites which aren’t “the genuine article” and so won’t pay the charge.

Or – if they do pay the official charge – you’ll pay their Administration Fee too !


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Password security check !

eBay has recently had their customer database “hacked” and are writing to all users advising them to change their password IMMEDIATELY as a precaution. They say your PayPal account wasn’t affected as it’s on a different server.

(Note that ebay aren’t alone in this problem, other widely used online services have experienced a similar problem – for example many of my clients use Yahoo mail accounts, provided by BT) and have had their accounts “hacked” and in many cases lost valuable data, because they didn’t have a backup copy of their email and/or contacts.

HOWEVER, if you’ve used your ebay password for other online accounts (which is very common), you should seriously consider changing their passwords too.

Cyberstreetwise recommend – quite rightly – that you …..

Passwords for different sites



If you don’t want to choose a completely separate password – you could consider adding the name of the service (eg. “-ebay” or “-hotmail” or “-PayPal”) to the end of each password ?


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Keeping children safe online

You don’t need to know everything about the technology.  You can use everyday parenting skills to help keep your child safe.  Just take an interest in what your child does online, either on a computer or mobile phone.

Be positive !  The internet is a fantasic resource for learning, entertainment and communication.  Just like in the real world, you need to take a few sensible precautions (see below).


Top Tips for staying safe

Remember, everyone you meet online is a stranger, even though they might seem like a friend.

Always use a nickname when you log on and never give out any personal details that would allow someone you meet online to contact you.  This includes your full name, home or school location, telephone number, personal or mobile phone number.

Never arrange to meet up alone with someone you make friends with online.  If you decide to meet, take an trusted adult and meet in a public place.

Try to have your online conversations in public – people are less likely to hassle you if other people can see them doing it.

Accepting emails or opening files from people you don’t really know can get you into trouble – they can contain viruses, nasty messages or annoying links to stuff you don’t want to see.

Talk to an adult you know well and ask for help if you’re worried or upset about anything you’ve seen or been sent online.

Internet safety image


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