Blog Archives

10 Golden Rules to prevent fraud

Ten golden rules to prevent fraud

Remember these ten golden rules to help you prevent fraud and beat the scammers.

  1. Be suspicious of all ‘too good to be true’ offers and deals. There are no guaranteed get-rich-quick schemes.
  2. Don’t agree to offers or deals immediately. Insist on time to get independent or legal advice before making a decision.
  3. Don’t hand over money or sign anything until you’ve checked someone’s credentials and their company’s credentials.
  4. Never send money to anyone you don’t know or trust, whether in the UK or abroad, or use methods of payment you’re not comfortable with.
  5. Never give banking or personal details to anyone you don’t know or trust. This information is valuable so make sure you protect it.
  6. Always log on to a website directly – rather than clicking on links in an email.
  7. Don’t just rely on glowing testimonials. Find solid, independent evidence of a company’s success.
  8. Always get independent or legal advice if an offer involves money, time or commitment.
  9. If you spot a scam or have been scammed, report it and get help. Contact Action Fraud on 0300 123 2040 or at the website here Action Fraud. Call Met Police on 101 (London) if you know the suspect or they’re still in the area. If you’re deaf or hard of hearing, use our textphone service on 18001 101.
  10. Don’t be embarrassed about reporting a scam. Because the scammers are cunning and clever there’s no shame in being deceived. By reporting it, you’ll make it more difficult for them to deceive others.

 

 

Outlook – tip for new email addresses

If you’re switching to a new email address, this tip is good to know.

Even if you ask everyone to stop using your old email address, some will (accidentally) continue to send items to the old address. Why is this?

If they’re using Outlook, the reason may be a feature called “Auto Complete” which can be very useful – but makes it harder to change email address because it will always suggest the most recent address, as shown below!!

Outlook Autocomplete

If this happens to the person sending you an email, they can delete the “old address” by following these 2 steps:-

  1. Hover your mouse over the actual email address (without pressing Enter).
  2. Immediately press the “Delete” key on your keyboard.

Outlook will now forget this address. When they type in the NEW address, Outlook will remember it instead. You still need to update your Contacts/Address book of course, replacing the old address.

This tip is also useful if you have mis-typed an email address into Outlook, and want it to forget this.

If your email contacts would like assistance in doing this, it would be best to ask for support from an technician who can provide remote support as it should only take a few minutes – Julia provides this service, click here for more information

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Can you spot a fraudulent email?

You may occasionally receive emails pretending to be from companies such as Amazon, eBay, PayPal or Apple. Do you know how to identify one which is clearly NOT genuine?

Look at the following email which I received and see what you feel is suspect …. (there’s quite a few !)

If you have any doubts about an email, do NOT click on any links, but log onto your account using the supplier’s website – eg. http://www.amazon.co.uk, http://www.ebay.co.uk, http://www.paypal.co.uk or http://www.apple.com with your password to check for any alerts.

fraudulent-email-from-paypal-i-received

Computer Security and Housekeeping for Small Business

image

1. Regularly check that the security software on all PCs (especially laptops not kept permanently in the office) is up to date, and has been scanned recently.

2. Ensure each staff member has their own logon account to each PC they use, with a memorable password. Sharing of “logons” should be discouraged as far as possible.

3. Regularly remind staff to lock their workstation whenever they leave it – even for a few minutes. It’s as simple as pressing the Windows Logo key and the letter L !!

4. Store your backup tape/disk off site so that you can restore your files should your office be destroyed or subject to a burglary – or use an automatic online (cloud) backup service (one of my clients uses Carbonite which is very affordable).

5. Ensure your email is being backed up online by checking that all staff PCs have been set up to use IMAP within their mail client (whether they’re using Windows Live Mail or Outlook).
Note: If email accounts are setup using POP3 instead, you’re at risk of  losing many of the emails if the PC is stolen or the setup becomes corrupt.

6. Keep a secure folder with all the installation disks (and licence keys) for each of your PCs – so that you can setup the software if and when you need to.

7. Check that you’ve registered each of your PCs with the manufacturer to ensure that you have access to warranty support if you need it. If unsure, contact them to enquire if the serial number (on the back or underside) is registered to you.

8. Issue an Acceptable Use Policy for your IT systems – covering topics such as the use of your corporate email, use of USB memory sticks and remote working.

More to follow very soon ….

Last updated Monday 1st June 2015

If you’d like me to visit your office to carry out any of the above tasks, please do contact me.

If you enjoy this article, please click on “Like” to let me know – and/or write a comment below 🙂