Royal Mail scam

Was almost taken in by a cleverly designed “Royal Mail” scam. A text message came from a company I recently posted mail to asking me to pay £2.99 so they could get it.

However, it took me to a FAKE Royal Mail website called “Royalmail.to”.

What really confirmed its being a SCAM was the request for my Date of Birth – which is certainly not needed to pay a postage underpayment !!

This scammer didn’t make a huge effort (in my view) to disguise this being a scam, by sending a link to a website ending in .to. Also in the page design, as shown below:-

The genuine Royal Mail website has a header like the following which shows on every single page:-

 

Their fake page was very basic !!

To learn more about spotting “dodgy emails” (or texts/instant messages), read this post at Can you spot a fraudulent email?

If you have any doubts about a text message, instant message or email you receive – please feel free to message a picture of it to enquiries@pcgp.biz and I will review it for you.

Pop-up calendar in Windows

You can get a really quick pop-up monthly calendar (as well as the date & time) if you simply click on the time in your system tray.

See image below:-

Pop up calendar

If you would like assistance with using your PC, it would be best to ask for support from an technician who can provide remote support. This way, it should only take a few minutes – Julia provides this service – click here to enquire

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If you enjoy this article, please click on “Like” to let me know – and/or write a comment below 🙂

Using “Split Pane” option in MS Word

This great feature can simplify the editing of long documents on a single monitor.

  1. With your document open, click on “View” to show this ribbon and then click on the button on the right called “Split”:-

    Screenshot 2020-11-19 135327

  2. Word places a line across the top and bottom of your screen. It also adds separate scroll bars – 1 for the top pane and another for the bottom pane, as you can see here:-

    Screenshot 2020-11-19 125542

  3. You can now use the scroll bars to move up or down  either pane.

    Alternatively (provided you have the selection point in one of them), you can use the Up/Down or PageUp/Page Down keys on your keyboard to move up or down the pages.

    Screenshot 2020-11-19 134354

  4. If you want to go back to a single pane for the document, simply click on “Remove Split” on the right of the “View” ribbon

    Screenshot 2020-11-19 135011

If you or your contacts would like assistance in using this (or other) features it would be best to ask for support from an technician who can provide remote support. This way, it can only take a few minutes – Julia provides this service, so why not click here to enquire

If you enjoy this article, please click on “Like” to let me know – and/or write a comment below 🙂

10 Golden Rules to prevent fraud

Ten golden rules to prevent fraud

Remember these ten golden rules to help you prevent fraud and beat the scammers.

  1. Be suspicious of all ‘too good to be true’ offers and deals. There are no guaranteed get-rich-quick schemes.
  2. Don’t agree to offers or deals immediately. Insist on time to get independent or legal advice before making a decision.
  3. Don’t hand over money or sign anything until you’ve checked someone’s credentials and their company’s credentials.
  4. Never send money to anyone you don’t know or trust, whether in the UK or abroad, or use methods of payment you’re not comfortable with.
  5. Never give banking or personal details to anyone you don’t know or trust. This information is valuable so make sure you protect it.
  6. Always log on to a website directly – rather than clicking on links in an email.
  7. Don’t just rely on glowing testimonials. Find solid, independent evidence of a company’s success.
  8. Always get independent or legal advice if an offer involves money, time or commitment.
  9. If you spot a scam or have been scammed, report it and get help. Contact Action Fraud on 0300 123 2040 or at the website here Action Fraud. Call Met Police on 101 (London) if you know the suspect or they’re still in the area. If you’re deaf or hard of hearing, use our textphone service on 18001 101.
  10. Don’t be embarrassed about reporting a scam. Because the scammers are cunning and clever there’s no shame in being deceived. By reporting it, you’ll make it more difficult for them to deceive others.

 

 

Outlook – tip for new email addresses

If you’re switching to a new email address, this tip is good to know.

Even if you ask everyone to stop using your old email address, some will (accidentally) continue to send items to the old address. Why is this?

If they’re using Outlook, the reason may be a feature called “Auto Complete” which can be very useful – but makes it harder to change email address because it will always suggest the most recent address, as shown below!!

Outlook Autocomplete

If this happens to the person sending you an email, they can delete the “old address” by following these 2 steps:-

  1. Hover your mouse over the actual email address (without pressing Enter).
  2. Immediately press the “Delete” key on your keyboard.

Outlook will now forget this address. When they type in the NEW address, Outlook will remember it instead. You still need to update your Contacts/Address book of course, replacing the old address.

This tip is also useful if you have mis-typed an email address into Outlook, and want it to forget this.

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If you or your email contacts would like assistance in doing this, it would be best to ask for support from an technician who can provide remote support. This way, it should only take a few minutes – Julia provides this service – click here to enquire

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If you enjoy this article, please click on “Like” to let me know – and/or write a comment below 🙂