10 Golden Rules to prevent fraud

Ten golden rules to prevent fraud

Remember these ten golden rules to help you prevent fraud and beat the scammers.

  1. Be suspicious of all ‘too good to be true’ offers and deals. There are no guaranteed get-rich-quick schemes.
  2. Don’t agree to offers or deals immediately. Insist on time to get independent or legal advice before making a decision.
  3. Don’t hand over money or sign anything until you’ve checked someone’s credentials and their company’s credentials.
  4. Never send money to anyone you don’t know or trust, whether in the UK or abroad, or use methods of payment you’re not comfortable with.
  5. Never give banking or personal details to anyone you don’t know or trust. This information is valuable so make sure you protect it.
  6. Always log on to a website directly – rather than clicking on links in an email.
  7. Don’t just rely on glowing testimonials. Find solid, independent evidence of a company’s success.
  8. Always get independent or legal advice if an offer involves money, time or commitment.
  9. If you spot a scam or have been scammed, report it and get help. Contact Action Fraud on 0300 123 2040 or at the website here Action Fraud. Call Met Police on 101 (London) if you know the suspect or they’re still in the area. If you’re deaf or hard of hearing, use our textphone service on 18001 101.
  10. Don’t be embarrassed about reporting a scam. Because the scammers are cunning and clever there’s no shame in being deceived. By reporting it, you’ll make it more difficult for them to deceive others.

 

 

Outlook – tip for new email addresses

If you’re switching to a new email address, this tip is good to know.

Even if you ask everyone to stop using your old email address, some will (accidentally) continue to send items to the old address. Why is this?

If they’re using Outlook, the reason may be a feature called “Auto Complete” which can be very useful – but makes it harder to change email address because it will always suggest the most recent address, as shown below!!

Outlook Autocomplete

If this happens to the person sending you an email, they can delete the “old address” by following these 2 steps:-

  1. Hover your mouse over the actual email address (without pressing Enter).
  2. Immediately press the “Delete” key on your keyboard.

Outlook will now forget this address. When they type in the NEW address, Outlook will remember it instead. You still need to update your Contacts/Address book of course, replacing the old address.

This tip is also useful if you have mis-typed an email address into Outlook, and want it to forget this.

If your email contacts would like assistance in doing this, it would be best to ask for support from an technician who can provide remote support as it should only take a few minutes – Julia provides this service, click here for more information

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Making text larger in your browser

These instructions were created for most Windows web browsers – but highlight a useful feature in Firefox. Send me a comment if you have a query.

To view a PDF copy of this tutorial, click on the link under the image.

If you enjoy this article, please click on “Like” to let me know – and/or write a comment below🙂

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pc-gp-tutorial-about-zooming-websites

Changing the default progam for opening files

These instructions were created for Windows 10, but will be very similar for older versions of Windows such as 7, Vista and XP. Send me a comment if you have a query.

To view a PDF copy of this tutorial, click on the link under the image.

tutorial-on-changing-file-associations-created-20th-oct-2016

pc-gp-tutorial-about-file-associations

Windows 10 Date and Time Formats

By default, most UK PCs are setup to use the 24 hour clock, so 1.13pm shows as 13.13 and the date in the common format of 24.04.16 like this:-


To adjust it, right click with your mouse on the date/time to reveal this menu:-

After choosing “Adjust date/time”, you will see this screen:-

After selecting “Change date and time formats”, you’ll see a screen to adjust the Date and Time formats as shown below:-

As you can see, the default menus use coding which is hard to understand, so I’ve shown examples beside each to help you.

Once you’ve selected your settings, click on the left arrow to return to the previous screen to see the result. Then you can close the window completely.