Outlook – tip for new email addresses

If you’re switching to a new email address, this tip is good to know.

Even if you ask everyone to stop using your old email address, some will (accidentally) continue to send items to the old address. Why is this?

If they’re using Outlook, the reason may be a feature called “Auto Complete” which can be very useful – but makes it harder to change email address because it will always suggest the most recent address, as shown below!!

Outlook Autocomplete

If this happens to the person sending you an email, they can delete the “old address” by following these 2 steps:-

  1. Hover your mouse over the actual email address (without pressing Enter).
  2. Immediately press the “Delete” key on your keyboard.

Outlook will now forget this address. When they type in the NEW address, Outlook will remember it instead. You still need to update your Contacts/Address book of course, replacing the old address.

This tip is also useful if you have mis-typed an email address into Outlook, and want it to forget this.

If your email contacts would like assistance in doing this, it would be best to ask for support from an technician who can provide remote support as it should only take a few minutes – Julia provides this service, click here for more information

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If you enjoy this article, please click on “Like” to let me know – and/or write a comment below 🙂

Making text larger in your browser

These instructions were created for most Windows web browsers – but highlight a useful feature in Firefox. Send me a comment if you have a query.

To view a PDF copy of this tutorial, click on the link under the image.

If you enjoy this article, please click on “Like” to let me know – and/or write a comment below🙂

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pc-gp-tutorial-about-zooming-websites

Changing the default progam for opening files

These instructions were created for Windows 10, but will be very similar for older versions of Windows such as 7, Vista and XP. Send me a comment if you have a query.

To view a PDF copy of this tutorial, click on the link under the image.

tutorial-on-changing-file-associations-created-20th-oct-2016

pc-gp-tutorial-about-file-associations

Windows 10 Date and Time Formats

By default, most UK PCs are setup to use the 24 hour clock, so 1.13pm shows as 13.13 and the date in the common format of 24.04.16 like this:-


To adjust it, right click with your mouse on the date/time to reveal this menu:-

After choosing “Adjust date/time”, you will see this screen:-

After selecting “Change date and time formats”, you’ll see a screen to adjust the Date and Time formats as shown below:-

As you can see, the default menus use coding which is hard to understand, so I’ve shown examples beside each to help you.

Once you’ve selected your settings, click on the left arrow to return to the previous screen to see the result. Then you can close the window completely.

Can you spot a fraudulent email?

You may occasionally receive emails pretending to be from companies such as Amazon, eBay, PayPal or Apple. Do you know how to identify one which is clearly NOT genuine?

Look at the following email which I received and see what you feel is suspect …. (there’s quite a few !)

If you have any doubts about an email, do NOT click on any links, but log onto your account using the supplier’s website – eg. http://www.amazon.co.uk, http://www.ebay.co.uk, http://www.paypal.co.uk or http://www.apple.com with your password to check for any alerts.

fraudulent-email-from-paypal-i-received