Video Conference – Troubleshooting

Having a problem with the audio or video connection setup of your PC or laptop?

Zoom offer a ‘Test call’ facility which checks your Microphone and Webcam setup for you.

It can be started by visiting the web site https://zoom.us/test

The test can identify an incorrect setting which could be easily rectify to allow you to use the software fully in the future – or that your device is faulty and needs to be replaced.

Of course, if you need individual support, enquire by completing the brief form..