Monthly Archives: November 2012

Email – Basic tips for staying safe

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AVOIDING COMMON SCAMS – If you receive an email which claims to be from a Bank, Building Society or the Inland Revenue, simply delete the email without opening it.  These institutions would NEVER use email to communicate with you – they will phone or send you a letter.

LINKS – It’s safest not to click on links in any email which you weren’t expecting.  It may not be a genuine link – so it’s best to type the address yourself into your browser’s address bar.

ATTACHMENTS – Be cautious about opening any email with an attachment you were not expecting to receive.  If it doubt, contact the sender by telephone or by sending a separate email to them (to ensure it reaches them directly).

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Remote support (over the internet)

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Using my LogMeIn account, your email address and a free PayPal account …

PC GP can provide support to users of Microsoft Windows wherever they are in the UK …. or even anywhere in the world !!

Julia has provided this kind of support to over 30 of her customers over the past few years.

All that’s required is that your computer is able to connect to the internet and run the Log Me In program (which is very quick and easy to install).

So if your computer is running very slowly, I can check for the 3 most common causes:-

  • A hard drive which is becoming faulty
  • Virus or spyware infection
  • Lack of memory (RAM)

A 30 minute support session can be setup in as little as 15 minutes … and cost as little as £15.

So why delay ? Email me at julia@pcgp.biz